Add Session Button is Grayed Out

Add Session Button is Grayed Out

If your "+ ADD SESSION" button is grayed out, this likely means you are in a live dataset however you are not yet certified to perform assessments.

Please log into the Impirica Portal and check your training progress.

If you forgot how to access your training, please use the following support article for assistance: https://support.impirica.tech/portal/en/kb/articles/accessing-your-training-courses

If you have any questions or require additional assistance, please contact us! 
  1. Submit a ticket by clicking "Add Ticket" at the top right of the page.
  2. Use our chatbot by clicking “Need Help” at the bottom right of the page.
  3. Send us an email at [email protected]
  4. Call us at 1-855-365-3748 ext. 1.

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