"An unexpected error has occurred" when you log in to the Impirica Portal
Rarely, you may encounter an error right after logging in to the Impirica Portal that reads "An Unexpected Error has Occurred".
Why this happens
This message is usually caused by an outdated bookmark or a session that has timed out.
Troubleshooting steps: clearing the unexpected error
- Close your current browser window or tab.
- Visit the Impirica Portal web page in a fresh browser window:
- United States: https://us.impirica.tech
- Canada: https://ca.impirica.tech
- Select "Canada Login" or "US Login" based on your location, then sign in using your credentials.
If you were using a bookmark
If you were using a saved bookmark when this error appeared, update the bookmark with the correct web page for your region:
- United States: https://us.impirica.tech
- Canada: https://ca.impirica.tech
If you have any questions or require additional assistance, please contact us!
- Submit a ticket by clicking "Add Ticket" at the top right of the page.
- Use our chatbot by clicking "Need Help" at the bottom right of the page.
- Send us an email at [email protected]
- Call us at 1-855-365-3748 ext. 1.