Bookmarking the Impirica Web Platform

Currently we are aware of an issue that occurs when the website is accessed from a bookmark of the login page, and an error page is displayed after successfully logging in.

Problem:

When accessing the Impirica web platform by using a bookmark, you are presented with the following screen after a successful login.

Solution:

A quick solution would be to delete the "/error" from the URL. This will direct you to the dataset screen.

The current recommended solution would be to either change your existing bookmark or by creating a new bookmark.

You can create a new bookmark manually by following the below instructions:

1.  Select the 3 dots from the top right of your Google Chrome browser

2.  Hover over "Bookmarks" for the sub menu to appear

3.  Select "Bookmark Manager"

      

4.  Select the 3 dots on the top right of your screen within the blue bar and select "Add new bookmark"

      

5.  Enter a descriptive name of the website, such as "ExceleRATE Web Portal" or "Impirica Web Platform"

6.  Enter https://ca.impirica.tech in the URL section then select save.

      

Should you have any questions or require additional assistance, you can contact us via one of the following methods:

1. Submitting a ticket by using the "Add Ticket" button at the top of the page.
   
2. Using the chat feature at the bottom right corner of this page.
   
3. Sending us an email at [email protected]
   
4. Giving us a call at 1-855-365-3748 ext. 1.

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