Reset your password in the Impirica Portal

Reset your password in the Impirica Portal

If you have forgotten your Impirica password or cannot log in, you can reset it from the login page using your registered email address. If your email address has changed, or you no longer have access to the email address used to register your account, please contact Impirica support.
Alert
Impirica accounts are individual. Never share your password!

Written Guide: Resetting your Impirica password

  1. Visit the Impirica Portal web page:
    1. United States: https://us.impirica.tech
    2. Canada: https://ca.impirica.tech
  2. Select "Canada Login" or "US Login" based on your location.
  3. Click on the "Forgot your password?" link.
  4. Enter your registered email address, then click on "Send verification code".
    1. A 6-digit code will be emailed to you.
  5. Enter the code, then click on "Verify Code".
  6. Click on "Continue" once the code is verified.
    1. To change your email address, contact us at [email protected]
  7. Click on "Send Code" or "Call Me" to complete the two-factor authentication (2FA) step.
    1. "Send Code" sends a text message with a 6-digit code.
    2. "Call Me" means an automated system calls you.
  8. Follow step "a" or "b" based on your selection:
    1. If you selected "Send Code", please enter the 6-digit code, then click on "Verify Code".
    2. If you selected "Call Me," please answer your phone when it rings and follow the prompts.
  9. Create and confirm your new password, then click on "Continue".

What happens next

You will be directed to the dataset screen once your password reset is complete.

Video Guide: Resetting your Impirica password



If you have any questions or require additional assistance, please contact us!
  1. Submit a ticket by clicking "Add Ticket" at the top right of the page.
  2. Use our chatbot by clicking "Need Help" at the bottom right of the page.
  3. Send us an email at [email protected]
  4. Call us at 1-855-365-3748 ext. 1.