Certificates are not available to download from the Impirica Portal. Depending on when you completed your certifications, you may also not see your historical completions there. In either case, please contact Impirica support, and we will send you what you need.
Why this requires support
Certificates are issued by the Impirica Support Team rather than generated in the Impirica Portal, so there is nothing to download from your account. Older completions are held in our internal records rather than in your Impirica Portal training list, so the Impirica Support Team has to retrieve them for you.
Requesting a copy of your certificate
After completing your training, contact Impirica support with:
- Your full name.
- The name of the certification: DCAT, Vitals, CORE, or DORE.
Requesting proof of a past training completion
If you need proof of a past training completion, we can look up your training records and send the information by email. Contact Impirica support with:
- Your account email address.
- The name of the course or certification you need proof of.
- Send us an email at [email protected]
- Use the chatbot, available on the Impirica Knowledge Base and the Impirica Portal.
- Call us at 1-780-628-3641 ext. 1, or toll free at 1-855-365-3748 ext. 1.
If you have any questions or require additional assistance, please contact us!
- Submit a ticket by clicking "Add Ticket" at the top right of the page.
- Use our chatbot by clicking "Need Help" at the bottom right of the page.
- Send us an email at [email protected]
- Call us at 1-855-365-3748 ext. 1.