If you are not sure who to contact at Impirica, use the list below to find the right team for your request. Impirica has a Customer Support Team, a Sales Team, and an Accounting Team, and each has its own email address and phone extension.
Customer Support Team: technical, hardware, and training requests
- Email: [email protected]
- Phone: 1-780-628-3641 ext. 1
- Toll free: 1-855-365-3748 ext. 1
Contact the Customer Support Team for:
- Technical support.
- Hardware support.
- Updates to your account information.
- General customer care.
- Training registration.
- Webinar certification booking.
- Training materials.
- Problems with the LMS (Learning Management System).
Sales Team: contracts, locations, and custom requests
- Email: [email protected]
- Phone: 1-780-628-3641 ext. 2
- Toll free: 1-855-365-3748 ext. 2
Contact the Sales Team for:
- Contract changes.
- Marketing materials.
- Additional locations.
- Custom requests.
Accounting Team: billing, invoices, disputes, and payment changes
- Email: [email protected]
- Phone: 1-780-628-3641 ext. 4
- Toll free: 1-855-365-3748 ext. 4
Contact the Accounting Team for:
- Billing questions.
- Account disputes.
- Changes to your payment method.
- Updates to your billing contact or purchase order.
If you have any questions or require additional assistance, please contact us!
- Submit a ticket by clicking "Add Ticket" at the top right of the page.
- Use our chatbot by clicking "Need Help" at the bottom right of the page.
- Send us an email at [email protected]
- Call us at 1-855-365-3748 ext. 1.