Common scenario:

An in-office assessment was completed, however, the on-road tablet lost Wi-Fi before completing the sync.

Thus, the on-road tablet does not know the participant exists. The on-road evaluator adds a new participant with identical information and completes the on-road evaluation.

The on-road tablet is connected to Wi-Fi and attempts to submit the evaluation, the app will detect the duplicate participants and prompt for resolution through the pending screen.

Written Guide:

1. There will be a red dot on the pending button and the participant and session will show the sync icon.
   
2. Tap the "Pending" button.
   
3. You should see a participant listed with a warning: "The client may already exist: Merge".
   
1. Tapping the "Submit" button will give an error: "You may have merge conflicts. Please resolve them before submitting."
   
4. Tap the "! Merge" button.
   
5. You can proceed without merging or select a participant to merge with.
   
1. Proceed without merging if you are confident it is not a duplicate participant.
   
6. Tap the participant in the list to merge with.
   
1. It will highlight the selected participant with a blue border.
   
7. Tap "Merge" in the bottom right to continue.
   
8. Tap "Proceed with Merge" to continue.
   
9. You will be directed back to the pending screen. Tap "Submit".
   
10. This will take a few seconds to complete.
    
11. Once complete, the pending screen should be empty and state: "All sessions have been submitted".
    
12. Navigate to the dataset to see the participant's list.
    
1. If your participant shows the sync icon, swipe down on the list to refresh.
   
13. You should see your participant with a checkmark and the full report should be available in the Impirica portal.