Pause, resume, exit or abort a Vitals or DCAT assessment

Pause, resume, exit or abort a Vitals or DCAT assessment

Video Guide:


Written Guide:

There are 2 screens you can encounter:
  1. Interrupt Screen
  2. Pause Screen

Interrupt Screen:

The interrupt screen will appear when an action causes an interruption to the app. The interruptions include but are not limited to:
  1. Minimizing the app using the home button.
  2. Dragging down from the top of the tablet to access the notification screen.
  3. Dragging up from the bottom of the tablet to return to the home screen.

Pause Screen:

The pause screen will appear when an assessment is intentionally stopped using the "X" in the top left corner. The "X" is designed to be inconspicuous to avoid distracting the participant.
Only the Evaluator should interact with it.

Hold your finger on the "X" until the menu appears.
Alert
Please ensure you are precise when holding down the "X" button instead of swiping. Swiping motions may cause the interrupt screen to appear.
The menu will have 3 options:
  1. Resume
  2. Pause and Exit
  3. Abort

Resume:

When selecting the resume option:
  1. Task 1 will resume from where it was paused.
  2. Task 2 will resume at the next attempt.
  3. Task 3 will restart the stage.
  4. Task 4 will restart the task.

Pause and Exit:

Select the "Pause and Exit" option if you'd like to resume the assessment later. Tap "Yes" to proceed with pausing and exiting or tap "No" to go back.
Alert
Assessments must be resumed within seven days. Paused assessments do not produce a report.
To resume an assessment:
  1. Select the correct dataset and participant.
  2. Tap on the "Resume Vitals" or "Resume DCAT" button.
It will resume the assessment from the first incomplete task or stage.
Exiting the assessment early does not store partial task progress. Only fully completed tasks and stage progress are stored.

Abort:

Select the "Abort" option if the participant is unable to complete the assessment due to impairment.
AlertThis will finalize the assessment and produce a report. Aborted assessment cannot be resumed and comments are required.
Tap "YES" to proceed with aborting or tap "NO" to go back.

If you have any questions or require additional assistance, please contact us! 
  1. Submit a ticket by clicking "Add Ticket" at the top right of the page.
  2. Use our chatbot by clicking “Need Help” at the bottom right of the page.
  3. Send us an email at [email protected]
  4. Call us at 1-855-365-3748 ext. 1.

    • Related Articles

    • Ball will not move in Task 4 of a Vitals or DCAT assessment

      Rarely, you may encounter a glitch where the ball will not move to the left or right during task 4 control. To resolve the issue, please try the following troubleshooting steps: Pause the assessment by tapping and holding the "X" button in the top ...

    • Cannot start the assessment because the start buttons are missing

      Portal In-Office Assessments: If you are signed into the Impirica portal and looking to start a Vitals or DCAT assessment, these assessments can only performed from the Impirica app. If the screen you are seeing matches the below example, you are ...

    • Blank or gray screen after saving a Vitals or DCAT assessment

      Rarely, after hitting save on a Vitals or DCAT assessment, you could experience a gray screen. Your assessment data is safe. The app stores all the data locally as you progress through the assessment. To resolve this issue, you must close and reopen ...

    • Buy an approved tablet for Vitals, DCAT, CORE or DORE

      If you are looking to purchase tablets, please refer to our approved device list: https://support.impirica.tech/portal/en/kb/articles/impirica-app-and-approved-devices We no longer source tablets on behalf of our clients. If you previously purchased ...

    • Assessment will not submit or is stuck in Pending

      If you are not seeing the report in the Impirica Portal, or the Impirica App has a red dot on the pending button, you need to take action to ensure the assessment can sync. The most common reason the Impirica App has a pending assessment issue is due ...