Related Articles
Gray Screen after Saving Vitals or DCAT Assessment
Rarely, after hitting save on a Vitals or DCAT assessment, you could experience a gray screen. Your assessment data is safe. The app stores all the data locally as you progress through the assessment. To resolve this issue, you must close and reopen ...
Impirica App and Approved Devices
Mobile App Requirements To perform assessments, you must download and install the Impirica app from the Apple or Google Play store. Depending on your organization, you may need to contact your manager or IT team to install or update the Impirica app. ...
Buying a new tablet
If you are looking to purchase tablets, please refer to our approved device list: https://support.impirica.tech/portal/en/kb/articles/impirica-app-and-approved-devices We no longer source tablets on behalf of our clients. If you previously purchased ...
Damaged or broken tablet
If your tablet is damaged or broken: Check the manufacturer's warranty information to determine if the damage is covered. Confirm whether the warranty is active or expired. Contact the manufacturer or look for certified repair facilities near you. If ...
Ball wont move in Task 4
Rarely, you may encounter a glitch where the ball will not move to the left or right during task 4 control. To resolve the issue, please try the following troubleshooting steps: Pause the assessment by tapping and holding the "X" button in the top ...