Email address or password not working in the Impirica Portal
If your email address or password is not working when you log in to the Impirica Portal, work through the causes below.
You must be an active Impirica client to have an account. Members of the public do not have access to this software.
Common causes
There are 3 common causes. Work through them in order:
- You are on the wrong login page
- The password is not working
- The email address is not recognized
Wrong login page
Confirm you are on the correct Impirica login web page for your region:
- United States: https://us.impirica.tech
- Canada: https://ca.impirica.tech
Password not working
Follow the password reset process. Here is a guide on resetting your password: Forgot your Impirica password?.
Email not recognized
Confirm you are using the email address linked to your Impirica registration. Your username is your email address. Check for typos and extra spaces.
If none of these resolve it
If none of the above steps solved the issue, please contact us for further troubleshooting.
If you have any questions or require additional assistance, please contact us!
- Submit a ticket by clicking "Add Ticket" at the top right of the page.
- Use our chatbot by clicking "Need Help" at the bottom right of the page.
- Send us an email at [email protected]
- Call us at 1-855-365-3748 ext. 1.