Next or back buttons missing in the portal

Next or back buttons missing in the portal

Rarely, when entering or editing an on-road assessment in the Impirica portal, the buttons at the bottom of the page will be missing. Use the following steps to resolve the issue:
  1. Close the Impirica portal page.
  2. Clear your browser cache by following the steps for your browser.
  3. Reopen the Impirica portal and attempt to enter or edit the on-road assessment again.
If clearing the cache does not work, please try using a different browser such as Google Chrome, Microsoft Edge, or Mozilla Firefox.

If you continue having issues after the above steps, please contact us for support.

If you have any questions or require additional assistance, please contact us! 
  1. Submit a ticket by clicking "Add Ticket" at the top right of the page.
  2. Use our chatbot by clicking “Need Help” at the bottom right of the page.
  3. Send us an email at [email protected]
  4. Call us at 1-855-365-3748 ext. 1.

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